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Riganato Greek Grill
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Privacy Policy

🔒 PRIVACY POLICY

Effective Date: 01/08/2025
A.D. Heleni Restaurants Ltd
Trading as: Rigas Pizza & Riganato Greek Grill

1. Introduction

At A.D. Heleni Restaurants Ltd ("we", "our", "us"), we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data.

2. What Information We Collect

We may collect and store the following types of personal information when you place an order or interact with us via:

  • Telephone

  • Website

  • Mobile App

  • Social Media (including Facebook, Instagram, etc.)

  • In-person ordering

  • Delivery platforms (e.g. Foody, Wolt, Bolt)

Collected Data may include:

  • Full Name

  • Delivery Address

  • Telephone Number

  • Email Address

  • Order Details

  • Payment Method (note: we do not store card details unless processed via third-party secure gateways)

  • Communication records (e.g., messages or complaints)

3. How We Use Your Information

We use your information to:

  • Process orders and deliver food

  • Contact you regarding your order or support request

  • Send promotional offers (if you have opted in)

  • Improve our services and user experience

  • Maintain records for legal or regulatory compliance

4. Sharing Your Information

We do not sell or rent your data. We may share your data with:

  • Delivery partners and drivers

  • IT and marketing service providers

  • Payment processors

  • Authorities if required by law

5. Your Data Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing at any time

To exercise these rights, email us at info@adheleni.com.

6. Security

We implement appropriate measures to protect your data from loss, misuse, and unauthorized access. However, no system is 100% secure.

7. Retention

We retain your data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

8. Updates

We may update this policy from time to time. Changes will be posted on our website or communicated via other channels.